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    FAQ

    • Q Why choose us ?

      A We offer high-quality fitness equipment, competitive pricing, and customization services, backed by timely delivery and exceptional customer support. With years of industry experience, we provide tailored solutions and reliable after-sales service to meet the unique needs of B2B clients.
    • Q Do you offer customization services?

      A Yes, we offer brand logo customization, color options, and specification modifications. Please consult with our sales team for specific MOQ and customization details.
    • Q Do you provide samples?

      A We can provide samples; some are free, while others may require a fee. The sample and shipping costs are borne by the buyer. Sample fees may be deducted from the final order when placing a bulk order.
    • Q What payment methods do you accept?

      A We accept bank transfers (T/T), letters of credit (L/C), and offer credit terms or installment payments for large customers. Specific terms can be discussed with our sales team.
    • Q What is your lead time for delivery?

      A In-stock products typically ship within 7-15days, while customized products usually take 30-45 days. The exact lead time depends on the order volume and customization requirements.
    • Q How do you handle shipping?

      A We offer various shipping options, including FOB, CIF, DDP, and can arrange delivery via sea freight, air freight, or express (DHL/UPS/FedEx).
    • Q Do you provide after-sales service?

      A Yes, we offer warranty (typically 1-3 years), technical support, and replacement parts. Warranty policies vary by product.
    During the past ten years, our products are sold to more than 80 countries all over the world.
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